Seems like someone has found out that their rates have increased recently and that all that effort they put into trying to 'game' the system has not brought the savings they wanted.
Now, I understand why she is upset. She was told that if she did as the government wanted that she would save money, now she is realizing that despite doing exactly what the government wanted, her rates have increased by 10%. She feels that she was lied to, and in a way she was. But really, if she hadn't changed her lifestyle, she would be paying a lot more than 6.2 cents per kWh on average. So in a way she 'saved' money over what she would have been paying.
But I find the Toronto Star's position on this laughable. While complaining bitterly about the increase of a meagre 10% in this poor lady's rates, they openly advocate for policies that would send that same lady's rates soaring. Increasing wind and solar power will increase electricity rates. Period. There is no discussion or debate on this point. Even the Ontario government realized that when they signed agreements for 13.5 cents per kWh for wind and 44 cents per kWh for solar voltaic electricity sources.
I've already shown mathematically that the Ontario Liberals' policies in this regard will increase your rates significantly (I seem to recall the number $500 million / year as a minimum).
What liberals in the Toronto Star don't seem to realize is that the policies they advocate have consequences. If you want more wind power, then accept that electricity rates will increase and that working class folks are going to suffer the most.
The saddest part of this whole story? Electricity rates this last year have been ridiculously low because of the recession. But when the recession ends and your electricity rates soar, you'll know who to thank for that.